Returns & Exchanges
I gladly accept returns
Contact me within: 14 days of delivery.
Ship items back within: 21 days of delivery.
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Returns and exchange details
One happy customer will make many more happy customers so if you aren't 100% satisfied with your purchase let me know within 3 days of receiving your order and I will do my best to make it right!
My work is hand made so there will be variations in shape, color, design placement/layout- each piece is ONE OF A KIND! Also please remember monitors may alter colors slightly. Clay is a natural material so there are slight variations in the composition of the clay meaning the clay could be a little creamier or whiter from batch to batch.
Custom orders are final sale, but please contact me within 3 days of receipt of your order if you aren't happy with it so we can discuss what your options are. I'm not responsible for incorrect information selected at checkout or provided for customization (i.e. mis-spellings, color or design choice).
If you place a custom order and need to cancel it please contact me within 24hrs of ordering.
Contact me within: 14 days of delivery.
Ship items back within: 21 days of delivery.
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
Returns and exchange details
One happy customer will make many more happy customers so if you aren't 100% satisfied with your purchase let me know within 3 days of receiving your order and I will do my best to make it right!
My work is hand made so there will be variations in shape, color, design placement/layout- each piece is ONE OF A KIND! Also please remember monitors may alter colors slightly. Clay is a natural material so there are slight variations in the composition of the clay meaning the clay could be a little creamier or whiter from batch to batch.
Custom orders are final sale, but please contact me within 3 days of receipt of your order if you aren't happy with it so we can discuss what your options are. I'm not responsible for incorrect information selected at checkout or provided for customization (i.e. mis-spellings, color or design choice).
If you place a custom order and need to cancel it please contact me within 24hrs of ordering.